Our Store Policies
We founded Greensahoy with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
At Greensahoy, our philosophy is to work to a standard, not to a price. We buy produce from agriculturists who employ organic methods of farming. Our raw ingredients are derived from farms across the country, depending on the region best suited to grow them.
We like to adhere to the highest quality and health standards.
Shipping and Delivery
We ship all over India where a courier service is available.
Items will be shipped within 24 hours and delivery will take up to days depending on the delivery address.
Exchanges and returns are only allowed in the following unlikely cases :
Packets that have live or dead weevils or where the product has gone bad at the time of delivery.
Packets that are torn or not sealed properly at the time of delivery.
Products have expired by the time of delivery.
An order cancellation request will be accepted only if the product has not yet been shipped by us.
If request for cancellation is accepted, you are entitled to get a refund of the entire amount.
Greensahoy reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, the non-availability of stock, pricing errors, informational errors or problems identified with the personal/financial details provided by the customer
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.